Supplier Portals
The Supplier Portals are a mechanism to enable communication between Santos and our Suppliers.
- Coupa Supplier Portal – Santos’ Portal for tenders, contracts, purchase orders and invoices. For help and FAQs relating to Coupa (on-boarded suppliers only) click here for more information.
- Register your Interest – Contractors and suppliers who wish to work with Santos can submit their details to our database of prospective suppliers.
- Santos supplier portal – dedicated pages for contracted suppliers
Invoice submission
All invoices must meet this standard.
Whistleblower Hotline
An independent, confidential, external 24-hour hotline for workers, including those working for our contractors and suppliers, to freely raise concerns regarding actual or suspected unethical, unlawful or undesirable conduct.
- By phone on:
- 1800 629 632 (free within Australia)
- 00180361184 (free within Indonesia)
- +61 3 9667 5070 (other countries)
- Email: santos@deloitte.com.au
- Mail: Santos Reporting Misconduct, Reply Paid 12628 A’Beckett Street, Victoria, 8006
Purchasing Entity – Santos Limited
Santos Australia (Excluding WA and NT) (Plant A010 to A060, A900)
- Santos Limited (Excluding WA and NT) – Standard Terms and Conditions for Purchase Orders effective 27 April 2023
- Santos Limited (Excluding WA and NT) – Standard Terms and Conditions for Purchase Orders effective 28 March 2022
- Santos Limited (Excluding WA and NT) – Standard Terms and Conditions for Purchase Orders effective 21 March 2019
- CD-034 Specification for Packaging Marking and Shipping
Santos WA and NT (Plant A090 to A130, A240, A250)
- Santos Limited (WA and NT) – Standard Terms and Conditions for Purchase Orders effective 28 March 2022
- Santos Limited (WA and NT) – Standard Terms and Conditions for Purchase Orders effective 9 September 2019
- Cargo Backload Checklist
- Cargo Loadout Checklist
- Offshore Forwarding, Packing and Marking Instructions
- Quarantine Procedure
- SCM-QP Quarantine Management Action Table
Purchasing Entity – GLNG (Operations) Pty Ltd
- GLNG (Operations) Pty Ltd – Standard Terms and Conditions for Purchase Orders effective 28 March 2022
- GLNG (Operations) Pty Ltd – Standard Terms and Conditions for Purchase Orders effective 21 March 2019
Purchasing Entity – Oil Search Limited, Papuan Oil Search Limited, Oil Search (PNG) Limited
Purchasing Entity – Oil Search (Alaska) LLC
Goods
The Standard Terms and Conditions that apply to those items defined or described in the PO which are not persons or performed by persons (“Goods”) are as follows:
- Oil Search (Alaska) LLC – Standard Terms and Conditions for Purchase Orders effective 31 January 2023
- Oil Search (Alaska) LLC – Standard Terms and Conditions for Purchase Orders effective 23 July 2020
- Packaging Specification
- Freight Service Request (FSR) Form
- Shipping Instructions/Routing Guide
Services
The Standard Terms and Conditions that apply to those items defined or described in the PO which are persons or performed by persons (including those items which may be or are necessary for the supply of Goods) (“Services”) are as follows:
Purchasing Entity – Santos NA companies (Plant A210, A220, A230)
Service Terms and Conditions
- Santos NA Companies – Standard Terms and Conditions for Purchase Orders effective 26 June 2020
- HSE Requirements for Contracts
- HSE Requirements for Contracts (Drill Rigs ASVs)
- Substance Abuse Policy
- Invoicing Guidelines – Bayu-Undan Services
Goods Terms and Conditions
- Santos NA Companies – Standard Terms and Conditions for Purchase Orders effective Feb 2010
- Supplier Quality Requirements
- Export Packing and Marking
- Shipping Documentation and Requirements
- Technical Delivery Terms – TDT01 – Gaskets
- Technical Delivery Terms – TDT02 – Austenitic Stainless Steel and Super Duplex Bolting
- Technical Delivery Terms – TDT03 – Cd and/or PTFE Coated Alloy Steel Bolting
- Technical Delivery Terms – TDT04 – Flexible Hoses
- Technical Delivery Terms – TDT05 – Relief Valves
- Technical Delivery Terms – TDT06 – Pipes, Flanges & Fittings
- Technical Delivery Terms – TDT07 – Bolting Components for Structural Applications
- Technical Delivery Terms – TDT08 – Flare Tip Spares
- Technical Delivery Terms – TDT09 – Generic Pressure and Temperature Transmitters
- Technical Delivery Terms – TDT10 – Ball Values
- Technical Delivery Terms – TDT16 – Spring Supports
- Technical Delivery Terms – TDT17 – Hub Connectors
You can read the Privacy Policy here.
Purchasing Entity – Other
ConocoPhillips Australia West entities
Contractors and Suppliers who were issued with a Service Order or Purchase Order by any of the ConocoPhillips Australia West entities prior to sale to Santos, can access the terms and conditions and associated documentation referenced in their Service Order or Purchase Order here.
Documents referenced in ‘Schedule 4 – Policies and Procedures’ of Contracts
Health, Safety and Environment (HSE)
- Schedule 4 HSE Requirements for Contracts – Mode 1
- Schedule 4 HSE Requirements for Contracts – Mode 2
Company Procurement Procedures
- Attachment C – Santos Equal Opportunity Procedure
- Attachment E – Aircraft Fixed Camps and In-Field Car Booking Procedure and Costs for the Cooper Basin and GLNG
- Attachment F – Land Transportation Procedure
- Attachment K – Contractor’s Personnel Information Certificate
- Attachment L – Field Compound Licence to Occupy
- Attachment S – Contractor Environment, Health and Safety Management Plan
- Attachment Z – Chemical Management and Dangerous Goods
- Attachment AB – Lifting Requirements for Offshore Containers and Portable Offshore Units
- Attachment AC – Santos GLNG Project Regional Rules
- Attachment AD – Explosives Compound License to Occupy
- Attachment AA – Code of Conduct
To access the Santos online forms, Contract Attachment Y & EHS documents please use the Santos Supplier Portal.
If you are unable to locate any information, documents, or attachments please email us.
For more information contact:
Santos Limited Procurement and Logistics
GPO BOX 2455
Adelaide South Australia 5001
Tel: 08 8116 5000
Account Payable enquiries
Email accounts.payable@santos.com
GPO BOX 2455
Adelaide South Australia 5001
Tel: 08 8116 5000